OnTask Support offers a wide range of administrative support assistance, writing and editing services, and social media management.
While the tasks below highlight those most commonly requested, if you have a task or need that isn’t listed here, simply contact me to request it.
Administration
Delegate those time-consuming administrative tasks so you can “move the needle” and be more productive by focusing more on what you – and only you – can do.
- Email management: responding to emails and organizing email inboxes
- Calendar management and appointment scheduling
- Data entry – CRM management
- Booking flights, hotels, restaurants, etc.
- Product and gift packaging and shipping
Content Creation
Engaging content for your online presence
- Write engaging articles and blog posts
- Draft and send email newsletters
- Create engaging content for multiple social media platforms
- Plan and schedule social media posts
- Engage with customers online via social media channels or live chat
- Edit and update website content to maintain accurate and relevant information
Customer Support
The customer experience can make or break your business or your brand. Taking a proactive approach, I can help ensure that your customers and clients are nurtured and receive the prompt service they expect.
- Respond to queries via phone, email, or chat
- Create, proofread and edit email responses
- Guide customers through the sales process via live chat while they’re on your website to increase conversions.
- Update and maintain CRM (Customer Relationship Management) platforms
- Help customers troubleshoot their accounts
- Invoice customers and follow up on overdue invoices
I worked with Teri for 8 years on Bankers’ Hotline, a monthly newsletter for bank security and operations personnel. I’m proud to say that we never missed a deadline, and our work has been described by subscribers as, “timely, professional, and filled with current industry trends”. Our success is a direct result of Teri’s dedication and organizational skills. She is a terrific person to work with, and her talents would be an excellent addition to any organization.
— P. Kevin Smith, Former Editor, Bankers’ Hotline Newsletter
Teri was kind enough to create and manage a Facebook page for the Fairfield Township Fire Corps program. As a new organization we needed to develop a public social media presence for our volunteer organization. From concept to working page Teri was able to put our organization out for all to see. She also maintained the page keeping our important safety messages available to our citizens. Great job helping us market our organization goals and mission.
— Chief Timothy Thomas, Fairfield Township Fire Dept
OnTask Support 